Managing Director, Hotel Group

"Rachael has worked on improving processes throughout the business, from implementing a new reservations system to building a structured wedding & event sales procedure and associated reporting.  

 She is reliable, punctual, personable, and supportive. Rachael has a demonstrated history of dealing with confidential and sensitive matters in a professional way and I trust her explicitly in all areas of the business."  
 

Managing Director, Property Maintenance Company 

“I brought Rachael into the business at a point where I was drowning in paperwork and firefighting daily. She quickly became the backbone of our operations — managing enquiries, streamlining processes, and turning interest into sales. Her calm, organised approach transformed how we worked, and over the following two years our turnover quadrupled. I honestly couldn’t have grown the business without her.”

CEO, International Head Hunter

“Rachael supported me during a period of significant international growth and quickly became a trusted extension of the business. She brought calm, structure and absolute reliability to a complex environment, taking ownership of both executive support and wider operations. Her commercial awareness and attention to detail made a genuine, measurable difference to how the business functioned, and her support allowed me to focus on growth with complete confidence.”

TV Chef

“Rachael was my trusted right-hand, looking after both my personal life and the day-to-day running and growth of the business. From house moves, travel and general life admin to dealing with agents and TV companies, organising filming schedules and helping launch a guest house and cookery school, she handled it all calmly and efficiently."